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Why book with us? There are benefits!

1. Best price
2. Cancellation free of charge until 2 p.m. on the day before arrival
3. 10 € voucher on departure

Data protection

Declaration on information obligation

The protection of your personal data is very important to us. We, the arte hotel Krems - Arte Hotel GmbH (the complete contact details can be found in the imprint) process your data for the purpose of harboring, or carrying out events in our hotel and visitors to the gastronomy exclusively on the basis of statutory provisions (DSGVO, TKG 2003 ). In this data protection information we inform you about the most important aspects of data processing in the context of our website and accommodation contract.

Contact with us

If you contact us by means of a form on the website, by e-mail, by telephone or in person, your data will be stored over 2 years for the purpose of processing the request and reservation and in the case of follow-up requests. We do not share this information without your consent except to comply with legal requirements.

Data storage

We point out that for the purpose of simpler reservation process and for subsequent contract processing by the web shop operator in the context of cookies, the IP data of the connection owner are stored, as well as name, address and, if specified, credit card number of the buyer. In addition, the following data are stored with us for the purpose of contract implementation: date of birth, voluntary information on food intolerances or allergies, preferences, hobbies, memberships. The data you provide is required to fulfill the contract or to perform pre-contractual actions and will be stored in our hotel reservation system (Fidelio Suite8). For the fulfillment of the registration law, data are sent to the responsible authority (municipality / city council), credit card data to the processing bank institutions / payment service providers (Card Complete) for the purpose of debiting the agreed invoice amount, as well as to our tax advisor (company TGW, Stockerau) to fulfill our tax law Obligations passed on. In order to make your reservation and stay in one of the other IPP HOTELS uncomplicated and to be able to fulfill your wishes, access can be made from the following companies on o.g. Data: arte Hotel GmbH (arte Hotel Krems, arte Hotel Kufstein, Hotel Schwarz Alm Zwettl), Atlantis HotelbetriebsgmbH (arte Hotel Wien Stadthalle), ARTE City Hotel GmbH (arte Hotel Linz, arte Hotel Salzburg), ASB HotelbetriebsgmbH (I`m Inn Hotel Wieselburg). Of course, this consent can be revoked. In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period (7 years). The data processing takes place on the basis of the legal regulations of § 96 Abs. 3 TKG as well as of Art. 6 Abs. 1 lit a (Consent) and / or lit b (necessary for fulfillment of the contract) of the DSGVO.

Your rights

You have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. Contact the hotel with your request or send an e-mail to: privacy@ipp-hotel.at
If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in a way, you can complain to the data protection authority (Wickenburggasse 8, 1080 Vienna, dsb@dsb.gv.at).

Privacy policy for the use of Facebook plug-ins (Like-Button)

On our pages are plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, integrated. The Facebook plugins can be recognized by the Facebook logo or the "Like-Button" ("Like") on our site. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook "Like-Button" while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We point out that we as the provider of the pages are not aware of the content of the data transmitted and their use by Facebook. For more information, see the Facebook Privacy Policy at http://www.facebook.com/policy.php.

If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

Privacy policy for the use of Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics also uses cookies. These are cookies from Google itself (Google Analytics cookies) and so-called third-party cookies (DoubleClick cookies). The information generated by these cookies about your use of this website (including your IP address) is transmitted to and stored by Google, Inc. in the United States. Google will use this information to evaluate your use of the website for us, to compile reports on website activity for us, and to provide other services related to website activity and internet usage, including but not limited to display advertising features such as remarketing, reports Impressions on the Google Display Network, integration with DoubleClick Campaign Manager, or Google Analytics demographics and interest reports. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Google will in no case associate your IP address with other Google data. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can refuse the use of Google Analytics cookies by expanding your browser.

This allows you to exercise your right to object to the collection, processing and use of Google Analytics for the future. To do this, you can install the deactivation browser add-on for Google Analytics. This will prevent Google Analytics from storing information about your website visits. For more information and to download and install this deactivation add-on, see tools.google.com/dlpage/gaoptout.

You can disable Google Analytics for display advertising and customize the ads on the Google Display Network by visiting the ad settings: https://www.google.com/settings/ads

Privacy policy for the use of Pinterest

On our site we use social plugins from the Pinterest social network operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest"). When you visit a page containing such a plugin, your browser connects directly to the servers of Pinterest. The plugin transmits protocol data to the server of Pinterest in the USA. This log data may include your IP address, the address of the websites visited, which also includes Pinterest features, browser type and settings, the date and time of the request, how you use Pinterest, and cookies.

For more information on the purpose, scope, and further processing and use of the data by Pinterest, as well as your rights and privacy, see the privacy policy of Pinterest: https://about.pinterest.com/privacy-policy

Privacy policy for the use of Twitter

Functions of the Twitter service are integrated on our sites. These features are available through Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" feature, the web pages you visit will be linked to your Twitter account and shared with other users. This data is also transmitted to Twitter. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by Twitter. For more information, see the Twitter Privacy Policy at http://twitter.com/privacy.

You can change your privacy settings on Twitter in the Account Settings at http://twitter.com/account/settings.

Privacy policy for the use of Google Maps

Our website uses the Google Maps API, a map service provided by Google Inc. ("Google") to display an interactive map and create directions. Google Maps is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

By using Google Maps, information about your use of this website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may transfer the information obtained from Maps to third parties, if required by law or as far as third parties process this data on behalf of Google.

Google will never associate your IP address with other Google data. Nevertheless, it would be technically possible that Google could make an identification of at least individual users on the basis of the data received. It is possible that Google's personal information and personality profiles could be used by Google's website for other purposes that we have no control over. You can deactivate the service of Google Maps and thus prevent the data transfer to Google by deactivating JavaScript in your browser. We point out, however, that in this case you can not use the map display on our site.

Google's Privacy Policy & additional Google Maps Terms of Service can be found at https://www.google.com/intl/en_uk/help/terms_maps.html.

Legal Note for booking a Seminar with the SEM Tool

We have integrated components of the company seminargo GmbH, 1160 Vienna, Liebhartsgasse 16 ("seminargo") on our website. If you make an online booking or a booking inquiry through our website, we require your first and last name, email address, as well as company name and billing address for processing. To calculate the valid travel price, we need the dates of stay, desired configuration, and number of participants. 

The processing of your data for online booking and online booking inquiries is based on Article 6(1)(b) of the General Data Protection Regulation (GDPR) and serves the fulfillment of a contract or the implementation of pre-contractual measures. The data you transmit to us will remain with us until the purpose for data storage ceases (e.g., after the completion of processing your request). Mandatory legal provisions, especially statutory retention periods, remain unaffected.


The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and cookies only in individual cases allow, the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.